First, we have the huge queues that eliminated any kind of head start for many players. Then those who chose to move to lower population servers were met with "Can't create a character" messages due to balance concerns. I have been effected by both issues and really got no head start.
Then today things were finally looking good. I had a character on my guilds new server and no queue issues. Everything was going well, that should have been my first clue.
It turns out NCsoft just froze my account because my boxed order has not arrived. Appears they had a 24 hour grace period to enter the retail key. So again, I cannot play Aion. My order should be here in a day or two.
Why do you hate your customers NCsoft? You probably don't, but it sure feels like it.