One of the big pieces of MMO news this week was that Turbine had layoffs. Sadly, I am no stranger to this depressing event. I did play WAR for years. Often times I felt as Syp did, that Mythic should follow up their bad news with something positive. Some message of reassurance would have gone a long way.
Looking back on it, I now realize there was no good news to be had. WAR was in a downward spiral. Is this the case for LoTRO? I don't know, I'm not nearly knowledgeable enough. Sometimes there is just no good news, positive spin or reassurance to give. Then we end up with silence which is toxic for a MMO.